BUYING TICKETS


BUY ON-LINE from 9:00 on Tuesday 1 September for FILOFESTIVAL MEMBERS
from 9:00 on Friday 4 September for THE GENERAL PUBLIC
FestivaletteraturaACCESS THE ONLINE TICKET OFFICE


GENERAL RULES

To ensure the safety of the public and our volunteers, this year the way tickets are purchased has changed. Please read the following information carefully.


HOW

Festivaletteratura1. Tickets for Festivaletteratura events can be BOUGHT ON-LINE through our website www.festivaletteratura.it
Festivaletteratura2. Once the purchase is complete, the user will receive a confirmation email, which will need to be shown either printed or on a smartphone at the event to ensure access.
Festivaletteratura3. The system will automatically assign you a seat number, which will be found in the confirmation email. To avoid groups assembling around the entrance, access time to events will be staggered according to purchase.
NB: It will not be possible to buy tickets at event venues.


WHERE AND WHEN

Tickets can be bought exclusively:
Festivaletteratura• ON THE WEBSITE www.festivaletteratura.it
from 9:00 on Tuesday 1 September for FILOFESTIVAL MEMBERS
from 9:00 on Friday 4 September for THE GENERAL PUBLIC
Electronic payments are accepted (credit card, debit card, Amazon pay)


Festivaletteratura• At the LOGGIA DEL GRANO DELLA CAMERA DI COMMERCIO in Via Spagnoli, where a number of support stations will be in place for buying tickets:
from Tuesday 1 to Tuesday 8 September from 9:00 to 13:00 and 15:00 at 19:00 (closed on Sunday 6 September)
from Wednesday 9 to Saturday 12 September from 9:00 to 19:00 all day
Sunday 13 September from 9:00 to 13:00
Electronic payment (credit cards or debit cards) preferred.


NB: THE TICKET PRICE SHOWN IN THE PROGRAMME INCLUDES PRESALE FEES AND SERVICE CHARGE.


REFUNDS

FestivaletteraturaRefunds can only be requested in case of cancellation of the event itself.
FestivaletteraturaTickets for cancelled events purchased online will be refunded automatically by re-crediting the net cost of the ticket.
FestivaletteraturaFor tickets purchased at the Loggia del Grano in Via Spagnoli refunds will be made at the Loggia itself from 13:00 on Sunday 13 September. In order to receive a refund, you MUST PRESENT YOUR TICKET.


EVENTS FOR CHILDREN AND YOUNGSTERS

FestivaletteraturaEvents for children and youngsters are designed for an audience of the age range indicated in the programme.
FestivaletteraturaAccompanying adults who still wish to attend events for children and teenagers can buy a ticket as for other events.
FestivaletteraturaParticipation in the workshops is only allowed to those of the age range indicated in the programme


FREE EVENTS

FestivaletteraturaACCENTI and PROFEZIE and STREAMING events, which are free of charge, are subject to limited and regulated entry; therefore, they must be booked in the same way as paid events.
FestivaletteraturaNella fase di acquisto on-line ed in Loggia sarà possibile selezionare o ritirare i titoli di accesso a questa tipologia di eventi.

RULES FOR FILOFESTIVAL MEMBERS

FestivaletteraturaAssociazione Filofestival members can book and purchase tickets starting from from 9:00 on Tuesday 1 September by showing their card. The card is strictly personal..
Festivaletteratura2. Each single member can book:
- 1 ticket per event
- for events that are not incompatible by time (a distance at least two hours).
FestivaletteraturaMembers receive a discount of approximately 10% of the cost of the full ticket.

Telephone number for information:
0376-223989